What a week! We’re in London for the AI Summit, a conference focusing on the practical business applications of artificial intelligence. It’s been a great opportunity to… Read more “Luminoso named Best Application of AI in the Enterprise”
Luminoso’s received some great awards and recognition in 2017! Check out this infographic to learn more.
Luminoso & GSK case study featured by TechEmergence
Topbots named Luminoso as a top AI solution for customer management.
We were excited to hear from Topbots last week that we were featured in one of their latest articles, “Common misconceptions brand executives have about AI.” This is a great and timely topic, and one that we’ve covered before on our own blog.
In 2015, 83% of US online adults spoke with a contact center representative over the phone, and 65% contacted customer service via a web chat or instant… Read more “[Infographic] Using artificial intelligence to discover customer intent”