#NPS, #WorkforceAnalytics & #Science Webinars in November!

Luminoso has scheduled a series of webinars in November that will cover varying topics regarding analytics, and how they can support and improve many parts of your business.

Please join us for any and all!

 

Tapping Into Customer Feedback To Understand NPS Scores

Thursday, November 5, 2015
Time: 2:00 p.m. ET

A global leader in web hosting services surveyed their customer base in an attempt to gauge satisfaction, pain points, and drivers of loyalty. In addition to providing a quantitative NPS score, respondents also answered an open ended question in which they explained the reasons for their score.

With the knowledge that customer satisfaction scores have a direct impact on revenue, customer retention, word of mouth recommendations, and future business, this global web hosting services company put a priority on more than just collecting scores.

Join Luminoso’s 30-minute NPS-focused webinar to learn about how we helped this global web hosting services company to identify and understand key issues and themes driving them.

REGISTER NOW

Workforce Analytics

Tuesday, November 17, 2015
Time: 2:00 p.m. ET

Is Amazon a reflection that the tech sector has a work-life balance problem? Or is a work-hard/play-hard culture an allure for top talent? The NY Times offers one view; backlash and counterpoints to the Times story keep cropping up. Data reveals something altogether different.

We looked at company reviews and uncovered surprising insights.

Join Luminoso’s 30-minute workforce analytics webinar to hear

  • Counterintuitive links between cutthroat culture and employee satisfaction
  • How Amazon compares to peers competing for talent
  • A methodology to put employee feedback in context
  • Ways to identify if a problem needs fixing, and how pervasive it is

REGISTER NOW

What is ConceptNet?

Thursday, November 19, 2015
Time: 2:00 p.m. ET

You might have heard about ConceptNet in the news. You might also have heard about ConceptNet because not only is it fundamental to our Platform, but our founders were its creators during their time at the MIT Media Lab.

ConceptNet is a semantic network of relationships between words and phrases that computers can use to interpret how humans think about the world. Luminoso is the only company that has been able to commercialize ConceptNet in order to help its customers to improve various parts of the organization.

Please join us for 30 minutes to learn more about the brain that powers Luminoso.

REGISTER NOW

WHAT IF I CAN’T JOIN LIVE?
Register anyways! We’ll be sure to send you a recording of the webinar.

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